bitely
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A grandmother enjoying a home-style meal outdoors with family

Ongoing meals solution marketplace — built for care. 

Apply your NDIS and SAH funding across a network of authentic local kitchens and enjoy fresh food, delivered.

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Backed by
The University of Melbourne Melbourne Accelerator Program

Safe, local & authentic kitchens.

Real, authentic food from local kitchens, each specialising in one cuisine. Genuine variety with familiar flavours from home.

Dietician reviewedCouncil-registered kitchen

30% co-pay.
A multicultural marketplace.

Everyone deserves food that tastes like home.

From Malaysian-Chinese home-style dishes and fragrant Indian tiffins, comforting Vietnamese flavours, traditional Greek fish soups, Western fusion and more, you can finally use your funding on food you actually want.

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How it works.

01

Get set up

Connect your care provider once and we set an account up for you (or a loved one).

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02

Browse & order

Browse local kitchens, place, schedule and manage your orders in a few taps.

03

Co-pay & enjoy

Co-pay 30%, and your care manager is invoiced the rest automatically.

An older couple sharing a fresh meal together outdoors
For carers

Helping your loved ones eat well.

Life gets busy, we know. Juggling work and kids while supporting your parents or a loved one on the NDIS can be a lot. Let us take their meals off your plate.

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Our aunty
Horng Yang, co-founder Shinen, co-founder

It started with our aunty.

Our aunty is a Malaysian NDIS participant. Stuck with bland frozen meals, she quietly lived on “Asian-inspired” cup noodles, too afraid to “burden” her family.Our aunty is a Malaysian NDIS participant. Stuck with bland frozen meals, she lived on cup noodles, afraid to “burden” her family.

That's why we started bitely, because real, familiar food is the most basic form of care.

Read our story

Food worth
looking forward to. 

Get set up now and start ordering — or contact us with any questions and we'll walk you through it.Get set up now and start ordering! Questions? Contact us and we'll help.

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