Reach NDIS and Support at Home participants who want real, authentic food. Bitely OS handles ordering, fulfilment and compliance, so you can focus on what you do best: cooking.
What you get
A high-value, recurring customer base, and the operating system to serve them.
Use the full Bitely OS, or pick and choose the services you need.
Storefront & online ordering
Your own branded storefront that takes orders around the clock.
Your branded storefront, taking orders 24/7.
Labelling & packing
Generate compliant labels and packing lists in a click.
Compliant labels and packing lists in a click.
Driver delivery app
Drivers confirm each drop-off with a photo that's emailed to the participant, so you see every delivery complete.
Photo-confirmed drop-offs, emailed to the participant.
Optimised routing
Routes are planned for you so deliveries run efficiently.
Delivery routes planned for you.
Invoicing & settlement
Invoices and payments are generated and settled automatically.
Invoices generated and settled automatically.
Customer marketing
Built-in tools help you reach and retain more customers.
Tools to reach and retain customers.
A look inside Bitely OS
From getting verified to getting paid. Here's the journey, step by step.
Get Bitely Verified
All the certifications and documents care managers need, gathered and verified in one place. We guide you through it once.
Yummy Kitchen Bitely Verified
Set up your storefront
Add your recipes and set your delivery format and zones. You stay in control of what you sell and where.
Store editor
Receive daily order sheets
Every order from participants and care managers lands in one place, sorted, costed and ready to cook.
Pack, label & deliver
Print dietitian-reviewed compliant labels in a click, then let optimised routing plan the run. Drivers snap a photo at each door and confirm the drop-off, so you can see every delivery complete as it happens.
Automatic split invoicing
Bitely splits and invoices 70% to the care manager and 30% to the participant, settled for you, in a compliant, claim-ready format. No chasing.
Settlement
Kitchen FAQs
What do I need to become Bitely Certified?
There are eligibility requirements and ongoing compliance-monitoring standards, including feedback and dietitian reviews. Luckily, Bitely does it all for you. Reach out to find out more.
Do I have to use the whole platform?
No. Bitely is a full operating system for your kitchen, but you can use all of it or pick and choose: branded storefront, compliant labelling and packing, driver delivery app, optimised routing, invoicing and settlement, and customer marketing.
Who are my customers?
NDIS and Support at Home participants, their families and care managers, a high-value customer base with ongoing, recurring meal demand rather than one-off orders.
Do I have to handle delivery myself?
Routes are planned for you with optimised routing, and drivers get every drop-off and proof of delivery on their phone, so deliveries run efficiently whether you deliver yourself or use a driver.
Apply to join the Bitely network, or book a demo and we'll walk you through it.